Health and Aged Care

Fit and healthy for business.

Health & Aged Care

Text messages are a health tonic for the medical and aged care markets. Using SMS text messages for appointment reminders slashes no-shows.

Like one Queensland hospital that reduced patient no-shows by a huge 44%. Far fewer appointments were missed. The effects of our implementation flowed through the business like a river. Lost revenue from appointments was regained. Waiting lists were cut. Patients and staff happiness and approval of the appointment system went through the roof. Costs were slashed. Not just the postage savings from replacing letters with text messages.

The admin time that mounted up and up when appointment reminders are handled by phone or email. The stationery and printing costs. The extra admin follow-ups needed to reschedule. The wasted shuffling of medical records. The spiralling costs of doctors and nurses and specialists sitting idle. We changed all that. The ROI was over $140 for every dollar invested in text messaging.

Now that’s a health programme we can all take.

Rostering was always a headache for a major aged care provider. We investigated the business case. Identified the opportunities. Integrated their rostering system via an API with our high performance SMS text messaging gateway.

Staff were automatically messaged and offered any vacant roster spots. Using two-way messaging the roster spots were quickly filled with internal staff eager for work. We created opportunity through visibility. The provider saved over $200,000 p.a. No more hiring high-cost labour from staffing agencies. The messaging costs were loose change by comparison. Schedule that saving into your bottom line.

Compliance is a critical issue in the health sector, too. Staff must maintain their qualifications through ongoing training or the organisation is in breach. That’s serious. Automating training reminders via text message made perfect sense. No more staff being paid to write letters and emails. No more postage and handling. Far fewer phone calls chasing staff up. Complete visibility and total control. Compliance made easy.

Start now with your FREE trial
Get Started

Healthy business.

Save time and money with SMS text messages.

Appointment Reminders

Appointment Reminders

When time is money. Fill your diary with profits. Send automated text message reminders and get replies to make sure your book is always full. Your customers will love it.

Learn more »

Billing & Payments

Billing and Payments

Get ahead of the payment cycle. Invoice notifications and reminders improve cash flow and reduce bad debt. Lower your costs with text messages.

Learn more »

Staff & Rostering

Staff and Rostering

Stop staffing around. Use automated business SMS text messaging to manage rostering and staff communications. Fill every shift quickly and easily without spending hours on the phone.

Learn more »

Comments are closed.

Start now with a free trial Free Trial