Web SMS has maximised our productivity goals in line with our strategic business plan.
Greg Osborne, Rosters, Human Resources, Townsville Correctional Complex
Reliability is very important and MessageMedia provides that for us.
Cr Janet Savage OAM JP, Shire of Gnowangerup, WA
MessageMedia live up to their claim of being SMS experts.
Daniel Polas, Manager Dialler Strategy - Collections & Fraud, ANZ Bank
MessageMedia saved hours and decreased "no shows" by as much as 25%. Financially, we are truly thankful!
Steve Green, Voice Communication Manager, Children's Hospital of Westmead
54% of our rostered database use English as a second language. SMS is the optimal way of communicating with them.
Janeen Dyson, Staffing Services Manager, Spotless
Simple to implement and had all the features we needed. Great support - got us up and running in no time.
Jeff Mylrea, Chief Information Officer, Skelton Sherborne
Web SMS is an extremely effective customer service and marketing tool.
David Bruder, Support Services Manager, L & H Group
Fast, reliable and cost-effective SMS messaging services.
IS Infrastructure Manager, Sucrogen
Both the message delivery and customer service have been completely flawless.
Stuart Rees, Online Marketing, Express Mobile
The better rates create a significant saving. I wish we found MessageMedia earlier.
David Noakes, IT Manager, Just Better Care Australia
MessageMedia has never failed to meet our expectations.
Manager, Cash Doctors
A reliable, robust service our several thousand strong workforce have come to depend on.
National Marketing Manager, Healthcare Australia
I find myself sending more stock updates to customers. Down sides? Don't think we've seen any!
Esther Price, Operations Coordinator, Eckersley's
The service was easy to set up and use, and now we know our messages are getting through at the right time.
Matt Long, CTO, Social Coil
I can't emphasise enough how great this SMS messaging is.
Frank Cullia, Romsey Collision Centre
100% reliability means SMS is our preferred customer contact platform.
Chris Bayley, Domain Partners
SMS helps generate activity, but also reduces our costs.
Nathan McGowan, Harness Racing Victoria
The development process was quick and efficient.
Chris Maffey, Maffey Ltd
Very easy to use with a simple interface.
Melanie Waddell, Melbourne Rebels RU
People appreciate the message, rather than a call. It doesn’t interrupt what they're doing.
Jamie Beasley, Midas
We use MessageMedia because they save us time and money.
Brian Lunn, Transpacific Industries
We immediately had customers responding to the SMS they received.
Brendan Mason, newsXpress Sunbury Square
We immediately had customers responding to the SMS they received.
Brendan Mason, newsXpress Sunbury Square
Employees accept or decline their shifts which updates RosterLive in real time.
Jayne Leath, Chief Information Officer
We confidently recommend MessageMedia to other business organisations.
Margaret Alderton, Client Relationship Manager, Advanced Retail Management Systems
MessageMedia offers a cost effective, quick and easy to use service.
Adam Newton, Membership Sales Executive, Moonee Valley Racing Club
We've found MessageMedia to be a fantastic service!
Rhonda Wilson, YMCA Raymond Terrace

SMS text messaging at every level of Government.

Compliance, expertise and reliability all in one.

Experience Matters

Stakeholders demand results. You need someone who understands the unique challenges of a Government environment.  Someone with experience. Someone you can trust. MessageMedia has a significant track record of working successfully with Federal, State, Local and International governments. We’re independently audited. Financially sound. Well established. We meet or exceed compliance requirements. We offer business case development and review. Assistance with Tenders and RFPs. And much more. Once you’ve worked with our expert team, you’ll discover SMS text messaging expertise is anything but a commodity.

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Experience-Matters
Guaranteed-Reliability

Guaranteed Reliability

The cost of loss is high. Failure is not an option. Risks must be managed. We do more than just promise reliability. We deliver. In fact, we’ve done it over 700 million times.  Including at all levels of Government. Our exclusive 100% Gateway uptime guarantee secures your outcome. We offer more than just a rock solid track record in the Government sector.  You can trust our service and reliability because we put our money where our mouth is.  If we ever let you down, you get your money back. That’s a verifiable policy.

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24/7 Support

Government services demand resilience and support.  You expect the same from your providers.  We’re a home-grown company with a global presence. The perfect balance. We answer the phone in well under 15 seconds. Day or night. In our office. Not an outsourced call centre in some far off country. You get expert assistance. Responsive service. Immediate action. Follow-up and follow-through. Quick resolution. Whenever and wherever you need it. 24 hours a day, 7 days a week.

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Exceptional Service

Government ready.

Drive down costs and increase productivity.

Appointment Reminders

Appointment
Reminders

When time is money. Fill your diary with profits. Send automated text message reminders and get replies to make sure your book is always full. Your customers will love it.

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Staff & Rostering

Staff
and Rostering

Stop staffing around. Use automated business SMS text messaging to manage rostering and staff communications. Fill every shift quickly and easily without spending hours on the phone.

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Alerts and Notifications

Alerts
and Notifications

Sometimes, the unexpected happens. When it does, getting your key people on task instantly is critical. SMS text messaging is the most cost effective way to mobilise your team.

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Banking& Security

Banking and Security

Protect important customer information and data against theft and malicious damage using SMS text message secret tokens.

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Billing & Payments

Billing and Payments

Get ahead of the payment cycle. Invoice notifications and reminders improve cash flow and reduce bad debt. Lower your costs with text messages.

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Debt Collection

Debt Collection

Reduce bad debt and lower collection costs with text message payment reminders. Delivery confirmation receipts make RG96 and statutory compliance easy.

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Flexibility and control.

Instant and secure access for staff and stakeholders.

Web SMS

Secure access for authorised staff and stakeholders from any web browser. Add and manage users and credit limits.  Set and forget access policy decisions. Template enforcement to ensure messaging standards are met. Detailed cost and usage reporting across the organisation, including data export.  Upload broadcast data from your line of business system securely to protect stakeholder privacy.  Send large batches, single messages or anything in between. Manage replies with threaded conversation views. Gain efficiency without disruption.

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Web SMS
Developers API

Developers API

Integrate and automate line of business applications and start cutting costs quickly with comprehensive developer APIs. Suitable for ERPs, websites, portals and Intranets. Full support for popular programming languages, including .Net, PHP and Java. Data privacy is protected thanks to secure communication channels, including Secure FTP and HTTPS. Replies pushed back securely to your website. Rock solid security, performance and reliability that’s Government ready.

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Email SMS

Stay within IT policy guidelines. Get total control without the training overheads. Seamless access for authorised staff from desktop or notebook with nothing to install or configure. Direct replies from mobiles back to their email inbox. Now any application that can send an email is automatically text message enabled, too. And delivery reports and full message tracking are available right in your web browser whenever you need them. Move up to Web or Integrated access whenever you need them. Available instantly.

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Email SMS

Speak to a Government text message expert today

Simply fill out the short form and we'll contact you

Call 0508 009 767  Live Chat   Email Us

About us

New Zealand’s specialist business SMS text messaging team.

Story

Our Story

We’ve come a long way since we started in 2000. And we’re still growing rapidly more than 10 years later. Find out why.

Our Story

meet the team

Meet the Team

It takes a team of passionate and committed people to deliver New Zealand’s best business SMS text messaging service. Get an introduction.

Meet the Team

Giving-back

Giving Back

Caring is a core part of our culture and values. And that means supporting the community, too. See what else we’re passionate about.

Giving Back

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